Monthly recurring revenue is a real strength in an MSP or IT support company. A buyer will still test the contracts, retention, client concentration and delivery margin behind the number.

An offer can feel like the finish line. In practice, it's the starting point of the part of the process where sellers, whether that's the owner, the CFO, or a management team, quietly lose a substantial part of what they thought they'd agreed. Zach Dogar explains the five most common ways this happens, and exactly what to do before you respond to anything.

More business owners are turning to ChatGPT for a first opinion on what their business is worth. The answers sound confident and well-informed. What they leave out is what actually determines whether a sale goes well: confidentiality, negotiating position, and a valuation that can survive scrutiny. Zach Dogar explains where AI genuinely helps, and the five places it quietly costs sellers money.

Most business owners wait to be found. The problem is that the buyers who approach you without being asked are almost never the ones who will pay the most for what you have built. Strategic acquirers pay strategic premium but you have to find them.